Nimble IT looks after your email, laptops, files and security for one flat monthly fee. Stop being the office IT person and get back to running your business.
Monthly report
Your business · October
All healthy
41
Scam emails blocked
27
Updates installed
6
Help requests solved
52 min
Average reply time
Sound familiar?
If any of these ring true, you're in the right place.
See plans and prices →Included on every plan
From the day-to-day “how do I…?” to the things you never want to think about. No add-on menus, no surprise invoices.
Plans and prices
Every plan includes everything listed above. Team and Business are priced per person, so you only pay for the people you have. Bigger plans add more time with you, regular reviews and visits in person. Pay annually and get two months free.
Only five places available
For owners who want IT handled completely: at work, at home and on the move.
From£2,950/month
For teams of up to 10, plus the owner's household
One-off onboarding: one month's fee
Everything in Business, plus:
For freelancers, consultants and one-person businesses.
£175/month
1 person
One-off onboarding: £175
Most popular
For small teams sharing inboxes, files and clients.
£95per person/month
2–5 people
One-off onboarding: £95 per person
For established firms where downtime costs real money.
£85per person/month
6–10 people
One-off onboarding: £85 per person
| Solo | Team | Business | Concierge | |
|---|---|---|---|---|
| Monthly price | £175 | £95 per person | £85 per person | From £2,950 |
| One-off onboarding | £175 | £95 per person | £85 per person | One month's fee |
| People covered | 1 | 2–5 | 6–10 | Up to 10, plus owner's family |
| Response time | 2 working hours | 2 working hours | 1 hour for urgent issues | 1 hour, 7am–10pm, 7 days |
| Everything on every plan | Yes | Yes | Yes | Yes |
| Daily backup of email and files | Yes | Yes | Yes | Yes |
| Backup restore tests | Quarterly | Quarterly | Quarterly | Quarterly |
| Review calls | Yearly | Twice a year | Quarterly | Monthly |
| On-site visits | Quoted when needed | Quoted when needed | Quarterly | A day every month |
| Network management (hardware extra) | Add-on | Add-on | Office | Office and owner's home |
| Internet-facing check | Yearly | Quarterly | Quarterly | Quarterly |
| Scam-awareness training | — | Online course | Yearly, in person | Twice a year, with phishing tests |
| “Plan for a bad day” session | — | — | Yearly | Twice a year |
| Cyber Essentials | Readiness review | Readiness review | Application support | Plus preparation |
| IT budget and replacement plan | — | — | Yearly | Yearly |
| Laptops and phones sourced and set up | Yes | Yes | Yes | Yes, hardware at cost |
| Support while travelling | Yes | Yes | Yes | Yes |
| Project time included | — | — | — | Up to 2 days a month |
| Same-day emergency visit | — | — | — | Yes |
| Named backup engineer | — | — | — | Yes |
| Locations covered | 1 | 1 | 1 | 2, plus the owner's home |
One-off onboarding: one month's fee, covering a full audit and setup (see what's included). Waived for founding members. Email migrations quoted separately.
Microsoft or Google licences billed at cost. Hardware quoted per order, or supplied at cost on Concierge.
Projects such as office moves or migrations quoted separately, or included up to 2 days a month on Concierge.
Prices, plans and services may change at any time. Existing clients always get 30 days' notice of any change to what they pay or receive. See our terms.
How it works
1
A 45-minute remote look at how your business is set up today. You get a short report with your three most important fixes, whether or not you sign up.
2
Accounts, laptops, files, backups and passwords brought up to a proper standard, with as little disruption to your day as possible.
3
Updates, backups and monitoring run quietly in the background. When you need help, you message one person and get an answer.
Who you'll deal with
I've been sorting out people's tech since 2008, first at a school in St Neots, then running my own repair business in the town.
Since 2013 I've worked in London, mostly in highly regulated industries: at an international law firm, where I managed the London IT support team, at investment firms including a global hedge fund, and at a global telecoms company. I've worked alongside international teams and set up offices in London, Paris, Dubai, New York and Boston.
Now I'm bringing that experience to businesses here on the Weald, in plain English and at a fair price. I live in Alconbury Weald, so there are no call centres and no being passed around. Every request is logged and tracked, and it's me who picks it up.
Joe S.
Founder, Nimble IT
Cyber Essentials
It's the UK government-backed certificate that shows your business has the basics covered. Most of what it asks for is already part of every Nimble plan.
Not a client? A fixed-price readiness project is available from £595. The certification fee is paid directly to the certification body.
Prefer to do it yourself? Read our free step-by-step guide →
We check your setup against the five areas the scheme covers: firewalls, settings, user access, virus protection and updates.
We sort out anything that's missing, so you're not left translating jargon on your own.
We help you complete the assessment and keep you compliant every year after.
Projects and add-ons
Everything around your IT, handled by the same person, so you never have to juggle another supplier.
Fast, reliable Wi-Fi, firewalls and switching, built on Ubiquiti UniFi with no ongoing licence fees. Designed and installed as a fixed-price project, then monitored and managed remotely.
Ongoing management included on Business and Concierge, or £40 a month per site on Solo and Team. Hardware and installation quoted separately.
Cloud phone systems with proper call routing, voicemail to email and apps for mobile and desktop. Keep your existing numbers and take calls from anywhere.
Set up as a project. Call plans quoted per person.
Security cameras and door entry managed alongside your network, usually on UniFi Protect and UniFi Access so everything lives in one app. Other systems where they suit you better.
Quoted per site.
Moving, expanding or opening a new office? Broadband, network, phones, printers and desks planned and set up, so your team is working from day one.
Fixed-price project.
Laptops, phones, screens, printers and software sourced at the right price, set up and delivered ready to use. No more guessing which model to buy or waiting in for deliveries.
Included on every plan. Available as a one-off for non-clients. Hardware billed separately.
Old laptops and phones still hold your business data. We wipe them with a certificate for your records, then have them recycled or refurbished through an accredited partner.
Priced per device, from £20.
Free for Alconbury Weald businesses
A 45-minute remote review of how your business is set up today. You'll get a short written report, scored red, amber or green, with the three fixes that matter most.
It's a review, not a sales pitch. Fix things yourself, with me, or not at all. That's your call.
Book your free health checkFAQ
Anything else? Ask me during your health check.
No. You're billed monthly with no tie-in. Just give 30 days' notice whenever you want to leave, and everything is handed over to you. Prefer to pay annually? You get two months free.
A proper setup, done once and done right. I audit your accounts, devices and data, switch on two-step sign-in for everyone, set up your backups and test the first one, enrol and secure your devices, set up 1Password for your team, and write up your setup so it's documented rather than kept in one person's head. It's a one-off fee equal to one month's plan fee. Moving from another email provider, or reorganising large amounts of files, is quoted separately so you know the cost up front.
Most things are fixed remotely, usually much faster than waiting for a visit. Business and Concierge plans include regular visits. On other plans, on-site help is quoted when you need it. I'm based in Alconbury Weald, so I'm never far away.
Yes. I support Windows, Mac, iPhone and Android, with either Microsoft 365 or Google Workspace.
Yes. The health check shows where things stand, and I handle the handover so nothing gets lost along the way.
Day to day, it's me. For specialist work or holiday cover, I sometimes bring in trusted contractors, who work under strict confidentiality agreements. I also use carefully chosen suppliers for tools such as backup and remote support. Either way, I stay responsible for your service.
You always own your Microsoft or Google account and every password. If you leave, you get everything handed over, along with the record of how it's all set up. It's in our terms.
Licences are billed at cost with no markup, and reviewed regularly so you never pay for seats nobody uses.
Support hours are Monday to Friday, 8am to 6pm, excluding bank holidays. Emergencies, such as a hacked account, ransomware or your whole team being unable to work, are covered 24/7 on every plan. Monitoring and backups run around the clock, and Concierge clients also get a 1-hour response from 7am to 10pm, seven days a week.
Free health check
It takes about two minutes. Health checks are booked in the order requests arrive, and I'll be in touch within a week to arrange yours.
Your details are only used to arrange your health check. See our privacy notice.